Privacy Policy
This Privacy Policy describes how The Portrait Palace (“we,” “us,” or “our”), operating the website theportraitpalace.net and providing professional photography services, collects, uses, and protects the personal information you provide to us.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us.
The personal information we collect depends on the context of your interactions with us and the website, the choices you make, and the services you use. This may include:
Contact Data: Your name, email address (e.g., shirleycarterpjc@yahoo.com), mailing address, and phone number (e.g., (850) 490-7160).
Booking and Transaction Data: Details related to the services you purchase, payment information (which is processed via a third-party payment processor and is not stored on our servers), and information necessary to complete a photography session (e.g., date, time, location).
Photos and Media: Photographs taken during your session, which may include identifiable images of you and your family. All images are copyrighted by The Portrait Palace LLC unless specific usage rights or a full buyout is purchased by the client.
Website Usage Data (Automatically Collected): Information automatically collected when you visit our website, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Site. This is primarily for analytics and improving our website.
Client Preferences: Details about your photography preferences, style choices, and any specific requests for your session.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
To Provide and Manage Services: To fulfill your photography booking, communicate with you about your session, and deliver your final photographic products and services.
Client Communication: To respond to your inquiries, send administrative information (like booking confirmations, invoices, and policy updates), and to communicate with you about promotions, special offers, and new services we think you might be interested in.
Payment Processing: To process payments for our services through secure third-party payment processors.
Website Improvement: To understand and analyze how our website is used and to improve its functionality and user experience.
Legal and Safety: To prevent fraud, enforce our terms and conditions, and comply with legal obligations.
Marketing (with Consent): To use photographs for marketing, portfolio, website, or social media promotion, but only with your explicit written or digital permission as outlined in your photography contract or separate model release.
3. Confidentiality of Client Images and Information
The Portrait Palace is deeply committed to the privacy and security of your session details and images.
Image and Information Sharing: We do not share any images or information related to your session with any external parties, affiliates, or businesses, except as required to fulfill your order (e.g., sending files to a professional print lab) or with your explicit, separate written permission (such as a signed Model Release for portfolio use).
Data Sharing: We will not sell, trade, or rent your personal contact information (name, email, phone) to others.
4. Sharing Your Personal Information
We will not sell, trade, rent, or otherwise transfer your personally identifiable information to outside parties except as described in this policy:
Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as web hosting, payment processing, print labs, and email delivery services. These parties are contractually obligated to keep your information confidential and use it only to provide the services we’ve requested.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, or (c) protect the personal safety of our clients or the public.
Business Transfers: If The Portrait Palace is involved in a merger, acquisition, or sale of assets, your personal data may be transferred.
5. Security of Your Information
We use reasonable administrative, technical, and physical security measures to protect the personal information you transmit to us from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, please be aware that no security system is impenetrable, and we cannot guarantee the complete security of your personal data.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. A cookie is a small data file stored on your device that helps us remember you and tailor our website to your preferences. Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove cookies or to reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our website.
7. Your Privacy Rights
You have the right to:
Review and Update: Request access to the personal data we hold about you and request that we update, correct, or delete any inaccurate or incomplete information.
Opt-Out of Marketing: Opt-out of receiving marketing communications from us at any time by following the “unsubscribe” link in the emails we send.
Model Release Withdrawal: If you have signed a model release permitting the use of your images for marketing/portfolio, you may have the right to withdraw that consent, subject to the terms of the original release contract.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that we have collected information from a child under 13, please contact us immediately so we can delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the top of this policy, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
10. Contact Us
If you have questions or comments about this policy, you may contact Shirley Carter at:
The Portrait Palace
Website: theportraitpalace.net
Email: portraitpalace850@gmail.com
Phone: (850) 490-7160